Privacy Policy

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

We use the information we collect to provide, maintain, and improve our services, such as to: facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users and Drivers, develop safety features, authenticate users, and send product updates and administrative messages.

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows: through our Services, we may share your information with our drivers to enable them to provide the Services you request. For example, we share your name, photo (if you provide one), and pickup and/or drop-off locations with drivers.

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

We and our partners use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this policy. Cookies help us authenticate users, remember user preferences and settings, determine the popularity of content, deliver and measure the effectiveness of advertising campaigns, and analyze site traffic and trends.